How to care for your tree

 We believe Christmas just isn’t Christmas without a real Christmas tree to enhance the Christmas ambiance in a home, with its fresh pine fragrance.

We currently sell all of our trees freshly cut and with the correct (recommended) care, they will live approximately 3-4 weeks – however our recommendation is two weeks before Christmas. All of our trees come tagged with professionally printed instructions on how to care for your tree, making it easy for you to ensure your tree lasts throughout the Festive Season!

The following steps will help you keep one of our real Christmas trees looking fresh throughout the Christmas season.


1. When collecting your cut Christmas tree from the farm or one of our stockists, make sure it is kept out of direct sunlight during transportation to your destination. We suggest placing your netted tree in the back of your car or if using a trailer or ute, please cover with a tarp, old blanket or sheet to keep your tree out of direct sunlight and heat which can severely burn your tree.
2. Refresh the tree by making a straight cut across the base, taking 2cm off the stump before you place it into a stand with water.  This simple measure will better enable your real Christmas tree to absorb sufficient water to maintain its freshness.
3. Place the real Christmas tree into our Cinco Christmas tree stand that can hold at least 4 liters (small)-12 liters (large) of water as well as your tree. You should expect the tree to take up additional water each day for at least the first week.   Water the new tree until water uptake stops.
4. If you do not wish to put your tree up immediately, store it in a cool place out of wind and sun in a bucket of water.
5. Check the water level daily.  If the water drops below the trunk, the trunk may seal itself and not be able to absorb water and the stump will need to be cut again.  Normal water is the best way to help keep your real Christmas tree fresh.
6. Place the tree away from direct sunlight, windows, air-conditioners and other heat sources as they will dry out your tree prematurely.
7. If properly cared for (using the first five steps) your real Christmas tree should last at least 3-4 weeks before drying out.
8. Please note that as it is impossible for us to know whether you have carefully followed these tree care tips, and therefore we are unable to refund or replace your Christmas tree if it does not last the full 3-4 weeks. We want your tree to still be looking great on Christmas Day – the later the tree is cut in the season, the better it will look on Christmas Day.